This privacy policy explains how our organization Sofia Travels uses personal data that we collect from you when you use our website.

 

substances:

-What data do we collect?

-How do we collect your data?

-How will we use your data?

-How do we store your data?

-Marketing

-What are your rights regarding data protection?

-What are cookies?

-How do we use cookies?

-What types of cookies do we use?

- How to manage cookies

-Changes to our privacy policy

-How to contact us

 

What data do we collect?

Sofia Travels collects the following data:

‍Personally identifying information (Name, email address, phone number, etc.)

 

How do we collect your data?

We collect data and process data when you:

 

- Book a trip

- Sign up for newsletters
- Send us a question in our contact form

- Using or viewing our website via your browser's cookies

‍

Sofia Travels may also receive your data indirectly from the following sources:

-Voluntarily fill in your details via our marketing campaigns on social channels

 

How will we use your data?

‍Sofia Travels collects your data so that we can:

-Manage your order of booked travel.

-Send newsletters

 

 

How do we store your data?

‍Sofia Travels stores your data securely in our CRM system and in our email management system.

 

Marketing

‍Sofia Travels would like to send you information about our trips that we think you might like. If you have agreed to receive the newsletter, you can always choose to end it later. You have the right to stop Sofia Travels from contacting you for marketing purposes at any time.

 

Sofia Travels wants to ensure that you are fully aware of all your data protection rights. Each user has the right to the following:

‍

-The right of access - You have the right to request that Sofia Travels hand over copies of your personal data. We charge a fee for this service.

-The right to correction - You have the right to request that Sofia Travels correct information that you consider to be incorrect. You also have the right to request that Sofia Travels complete information that you consider to be incomplete.

-The right to deletion - You have the right to request that Sofia Travels delete your personal data under certain conditions.

-The right to restriction of processing - You have the right to request that Sofia Travels restricts the processing of your personal data under certain conditions.

-The right to object to processing - You have the right to object to Sofia Travel's processing of your personal data under certain conditions.
- The right to data portability - You have the right to request that Sofia Travels transfer the data we have collected to another organization, or directly to you, under certain conditions.

 

If you make a request, we have one month to respond to you. If you wish to exercise any of these rights, contact us via our email: sofia@sofiatravels.se.

 

What are cookies?

‍Cookies are text files that are placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology. For additional information, visit allaboutcookies.org.

 

How do we use cookies?

‍Our company uses cookies in various ways to improve your experience on our website, including:

 

-Understand how you use our website

- Track the use of our website

 

What types of cookies do we use?

‍There are different types of cookies, but our website uses:

 

-Functionality - Our company uses these cookies so that we can recognize you on our website and remember your previously selected settings. These may include your preferred language and location. A mixture of first-party and third-party cookies is used.

-Advertisement - Our company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device and your IP address. Our company sometimes shares certain limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown ads based on your browsing patterns on our website.

 

‍How do you manage cookies?

‍You can set your browser not to accept cookies, and the above website will tell you how to remove cookies from your browser. In some cases, however, some of our website features may stop working as a result.

 

Changes to our privacy policy

Sofia Travels regularly reviews its privacy policy and posts any updates on this website. This privacy policy was last updated on November 16, 2023.

 

How to contact us

‍If you have any questions about Sofia Travel's privacy policy, the data we hold about you, or if you want to exercise any of your data protection rights, please do not hesitate to contact us.

 

Email us at: sofia@sofiatravels.se